Winning the Hardware Software Game Winning the Hardware-Software Game - 2nd Edition

Using Game Theory to Optimize the Pace of New Technology Adoption
  • How do you encourage speedier adoption of your product or service?
  • How do you increase the value your product or service creates for your customers?
  • How do you extract more of the value created by your product or service for yourself?

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culture

  • I have always thought about technology as a tool that we develop and improve and customize and adapt to use to help us do whatever it is we want to do faster and easier and better. In other words, we shape and control technology.

    However, recently I’ve come to realize that, rather than simply us controlling technology, technologyactually shapes and controls us.

    Consider the example of clocks. Over time, we have developed and improved and customized and adapted clocks to meet our needs. We have huge clocks in watchtowers and churches that tell time for masses of people. We have wall clocks that tell time for organizations, and grandfather clocks that tell time for households, and watches and alarm clocks that tell time for us personally. And we customize all these clocks and watches to be more functional or more decorative to suit our needs and personalities. Clearly, it must be true that we shape and control clocks and watches.