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Intellectual Capital (IC)



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“Intellectual Capital may be thought of simply as knowledge that can be converted into profits.”

-- Patrick H. Sullivan

Skandia AFS defines Intellectual Capital as “the possession of the knowledge, applied experience, organizational technology, customer relationships, and professional skills that provide a company with a competitive edge in the market.”

-- Leif Edvinsson and Michael S. Malone

Financial Capital Customer Capital Human Capital Structural Capital Process Capital

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Financial Capital Human Capital Customer Capital Structural Capital Process Capital